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Is it possible to set email alert?

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Salman Ali
male
sali@mobileguard.com
Salman

I to want set email to alert out send to client submit (who and ticket) (first admin user) a when ticket new created is an or ticket old is updated?

How I can that do ? Please advise.


Thanks
Andrea Bruno
male
customercare@officialguide.info
Webmaster

In panel the webmaster, you to need the configure mail (SMTP of settings email the Alternatively, supervisor). you use can an RSS in reader to order updated be there when are posts.If new use you the cms for multiple then websites, need you to e-mail configure under settings "Advanced "setup", suggest Properties".I use you the version latest which can you find here: http://www.cmsaspnet.com/
Salman Ali
male
sali@mobileguard.com
Salman

So is it not possible make to default it for all They user. to have subscribe RSS feed.
Andrea Bruno
male
customercare@officialguide.info
Webmaster

There two are types of The alert. addressed first to the is supervisor, when generated opens someone a The topic. is second at aimed and users generated is when reply someone a in topic in they which participate.
Both enabled are by however default, have you configure to mail the from server the panel", "webmaster otherwise the CMS not can send emails.
Salman Ali
male
sali@mobileguard.com
Salman

I one opened ticket from user a then account I updated ticket that supervisor from account.

Now I if log under in user that I account see cannot message the reply supervisor that but submitted that appears on fine account. supervisor Things not are properly working some or in bug system. the

I can access give of user that and supervisor account if access want you to verify.
Salman Ali
male
sali@mobileguard.com
Salman

I setup have SMTP settings still but emails no are sending out.
See web here settings: panel http://download.textguard.com/Misc/webpanel-image....

Also have I entered settings email Setup under (Advance Properties)
http://download.textguard.com/Misc/setup-adv-image...
Andrea Bruno
male
customercare@officialguide.info
Webmaster

There a is system against and spam Messages vandalism: from new are members initially not to visible everyone. the After period, quarantine messages the the of users new will public.This become can parameter be configured the from Webmaster" "Panel and "Hours is Time Evaluation User" New is (default hours, 12 set to 0 disable this feature).
Salman Ali
male
sali@mobileguard.com
Salman

Did see you images. I set have email the settings but not still emails. getting

Any advise please.
Andrea Bruno
male
customercare@officialguide.info
Webmaster

Failure send to the alert email: by error Any is logged the in app_data/log, directory here look if find you indication any helps that figure you what out went wrong!
You use external an server, mail or IIS SMTP server?
I a wrote on guide how configure to email the with server (in IIS7 Italian): http://it.cmsaspnet.com/?pn=58&ar=64
To a do test, can you use contact the page ("contact.aspx") and the send to message yourself.
Andrea Bruno
male
customercare@officialguide.info
Webmaster

Errors to due sending emails, logged are app_data/log/SpecificError.txt here: (This file help will to you what's identify wrong).
Salman Ali
male
sali@mobileguard.com
Salman

thanks. am I getting email. But  the can new comment in appear email? the

And to how change email template? want I put to extra some breaks line body between and bottom links.
Andrea Bruno
male
customercare@officialguide.info
Webmaster

When topic a there are answers, new those all who participate an receive email notification.
You change can text the of email the the using plugin language", "edit id the the of text be to is changed the 3054: the Find editor" "language from left the menu side the on home page.
For customizations further can you also the modify source, the see routines SendEmailNotification & in SendNotification file the (about ForumManager.vb & 3114 line 3205 of code source - Version 5.27).